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ITIL Executive Awareness (0.5 day)
ITIL Awareness (1 day)
ITIL v2-v3 Foundation Bridging (1 day)
ITIL Simulation Case Study (1 day)
ITIL v3 Foundation (3 days)
ITI v3 Lifecycle - Service Strategy (5 days)
ITI v3 Lifecycle - Service Design (5 days)
ITI v3 Lifecycle - Service Transition (5 days)
ITI v3 Lifecycle - Service Operation (5 days)
ITI v3 Lifecycle - Continual Service Improvement (5 days)
ITIL v3 Capability - Service Offerings & Agreement (5 days)
ITIL v3 Capability - Operational Support & Analysis (5 days)
ITIL v3 Capability - Planning, Protection & Optimisation (5 days)
ITIL v3 Capability - Release, Control & validation (5 days)
ITIL v3 Managing Across the Lifecycle (5 days)
Planning to Implement Service Management Workshop (1 day)
ISO 20000 Foundation Program (2 days)
ISO 20000 Consultant Program (3 days)

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